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You can test if this method is effective before actually enforcing it by right-clicking the Origin executable and choosing Run as Administrator from the newly appeared context menu. Some users that we’re encountering the same problem have confirmed that the issue was resolved after they modified the main Origin executable in order to ensure that it always launched with admin access.
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If this scenario is applicable to your current situation, the Sims 4 game cannot update due to the fact that Origin doesn’t receive enough permissions to function normally (unless you force your computer do to so). This problem can be facilitated by a strict UAC (User Account Control) settings. Running Origin with Admin AccessĪs it turns out, this particular issue can occur due to a permission issue – The Origin Store needs administrative access in order to download and override existing game files (particularly if they are located on your OS drive). In case you have discovered no issues with Origin, start following the potential fixes below. If you see evidence of a server issue, you should check EA’s Twitter account or the Reddit hub for any announcements regarding the problem. You should begin your troubleshooting guide by visiting DownDetector and Outage.Reportand see if others are experiencing similar issues with Origin. It’s possible that the reason you are unable to update your Sims 4 game is because of an underlying Origin server issue. Investigating for Server Issuesīefore trying any of the potential fixes below, you should begin by investigating if the issue is not beyond your control. If the update still fails to install, you can also try a ‘super repair’ procedure – uninstalling Origin manually and then re-downloading the game and changing the Game library and Legacy game installer folders to start completely fresh. In case that doesn’t work, force the Origin program to initiate a repair installation on the game folder directly from the My Game Library menu.
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However, if the issue is being caused by some temporary files, try clearing Origin’s cache manually and enable safe mode downloading before attempting to install the game once again. If there is no evidence of a server problem, you should proceed by forcing the Origin executable to run with administrative access in order to ensure that the store has enough permissions to download override game files during the update.